PT Ritel Bersama Nasional Posting date 11 Dec 2017
 

Aiming to be Indonesia’s largest retail company, Retail Bersama Nasional offers a seamless shopping experience for customers around Indonesia. This means providing authentic products from trusted manufacturers and designers in a timely and reliable fashion. As a technology-driven company, Retail Bersama Indonesia has focused on investing in developing a reliable and scalable platform, which can support the company’s rapid growth and enable it to provide value-added technology services to its partners and customers. Retail Bersama Indonesia excels in a variety of different areas, including e-commerce, logistics, and smart technology. We offer some of most exciting careers in retail. 

  IT Helpdesk Technician  
 
DESKRIPSI PEKERJAAN
  • Candidate must possess at least Bachelor's Degree in Computer Science/Information Technology or equivalent.
  • Required language(s): Bahasa Indonesia, English
  • At least 3 Year(s) of working experience in the related field is required for this position.
  • installing and configuring computer hardware, software, systems, networks, printers and scanners
  • setting up accounts for staff, ensuring that they know how to log in
  • solving password problems
  • talking to clients and computer users to determine the nature of any problems they encounter
  • responding to breakdowns
  • investigating, diagnosing and solving computer software and hardware faults
  • repairing equipment and replacing parts
  • obtaining replacement or specialist components, fixtures or fittings
  • checking computer equipment for electrical safety
  • maintaining records of software licence
Requirements for Help Desk Technician 
  • Proven experience as a help desk technician or other customer support role
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Customer-oriented and cool-tempered
  • Troubleshooting skills
  • Ability to create and follow technical documentation
  • Good knowledge and hands-on experience on Windows and Unix (included Mac OS) platform.
  • Network experience: Structured Cabling, TCP/IP, DHCP
  • Technical degree or certifications a plus
 
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Career Level   Staff (non-management)
Yr(s) of Experience   2 Years
Education Level   Bachelor (S1)
Job Function   Hardware, Network Administrator, Software Engineer
Employment Term   - Full Time
  Term & Salary Info:

Employment Term - Full Time
 
 
Job Ad Date   11 Dec 2017 - 31 Dec 2017
 
 
Company Snapshot
Company Name   PT Ritel Bersama Nasional
Industry   Retail & Wholesale
Company Type   Local
Company Size   Medium (50-249 employees)
Work Location   International Financial Center, Karet
Jakarta Selatan, DKI Jakarta, INDONESIA
 
 
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  IT Helpdesk Technician  
    Candidate must possess at least a Bachelor's

 
  Work Location Work Location :  
    International Financial Center, Karet  
    Jakarta Selatan  
    DKI Jakarta - INDONESIA  
  Employment Term Employment Term :  
    - Full Time  
  Experience Experience :  
    Min 2 year (Staff (non-management))  
 
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  Company Snapshot  
 
Company Name : PT Ritel Bersama Nasional
Industry : Retail & Wholesale
Company Type : Local
Company Size : Medium (50-249 employees)
Work Location : International Financial Center, Karet
Jakarta Selatan, DKI Jakarta, INDONESIA
 
   
   
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