PT Multipolar Technology Tbk Posting date 28 Nov 2017
 

With more than three decades of IT systems integration experience, Multipolar Technology continues to provide Hardware and Integration Services, Application and Implementation Services, IT Consulting and Professional Services, as well as Business Process Managed Services through its subsidiary, PT Visionet Internasional (VisioNet), to the Indonesian business communities.

Multipolar Technology is a key partner to a number of world’s renowned IT principals which include IBM, Cisco, Oracle, Microsoft and NCR. While Multipolar Technology’s clienteles include established names in the Financial Services, Telecommunications, Commercial and Government Sector.

 

  Technical Support Engineer  
 

JOB DESCRIPTION

Scope of Work:
 
  • Read order sheet listing user requirements to prepare the network hardware and software required for maintenance activities.
  • Assist to repair and maintain network hardware and peripheral components on customer's premises.
  • Assists to loads specified software packages as per SOP and technical specifications to overcome / troubleshoot system failure.
  • Observes network hardware and software system functions to verify correct system operation.
  • Record any defective or inadequate network hardware and software packages causing below expectation network operations and performance.
  • Report hardware and software problems to more senior engineers for correction.
  • Perform intensive learning activities and under supervision proactively take apart of higher responsibility to improve technical knowledge and skills.
  • Prepare job report case summary & monthly standby engineer.
  • Received a phone call or email about the case that occur from customer or sales and note the case in the system (CRM).
 
Requirement:
 
  • Graduate from reputable vocational school majoring in Electronics or Information Technology
  • Experienced in supporting LAN/WAN devices and internet network
  • Other skills or experiences in Network Security, Wireless, Unified Communication is a great advantage
  • Able to work under pressure, good teamwork, and good communication skill
  • Proficient in English.
 
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Career Level   Staff (non-management)
Yr(s) of Experience   1 Years
Education Level   Bachelor (S1)
Job Function   Technical Support, Electrical / Engineering
Employment Term   - Full Time
  Term & Salary Info:

Employment Term - Full Time
 
 
Job Ad Date   28 Nov 2017 - 23 Jan 2018
 
 
Company Snapshot
Company Name   PT Multipolar Technology Tbk
Industry   Information Technology
Company Type   National
Company Size   Medium (50-249 employees)
Work Location   Lippo Kuningan Building 17th Fl. Jl. HR Rasuna Said Kav.B12 Jakarta
Jakarta Selatan, DKI Jakarta, INDONESIA
 
 
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  Technical Support Engineer  
    Candidate must possess at least a Bachelor's

 
  Work Location Work Location :  
    Lippo Kuningan Building 17th Fl. Jl. HR Rasuna Said Kav.B12 Jakarta  
    Jakarta Selatan  
    DKI Jakarta - INDONESIA  
  Employment Term Employment Term :  
    - Full Time  
  Experience Experience :  
    Min 1 year (Staff (non-management))  
 
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  Company Snapshot  
 
Company Name : PT Multipolar Technology Tbk
Industry : Information Technology
Company Type : National
Company Size : Medium (50-249 employees)
Work Location : Lippo Kuningan Building 17th Fl. Jl. HR Rasuna Said Kav.B12 Jakarta
Jakarta Selatan, DKI Jakarta, INDONESIA
 
   
   
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